Privacy Policy

A product enquiry records your name, email address, optional telephone number, message and the object concerned. Further correspondence or a completed transaction may require delivery, payment, identity or licensing information.

The website also processes limited technical request data, such as an IP address and essential session information, to deliver and protect the service. The disabled newsletter field does not submit or store an address.

Information is used to respond to enquiries, discuss and administer potential acquisitions, arrange delivery and licensing, keep appropriate transaction records, meet legal obligations and protect the website from misuse.

• Steps requested before entering into a contract and performance of an agreed sale.
• Compliance with legal, tax, accounting, import, export and law-enforcement obligations.
• Legitimate interests in answering enquiries, maintaining records and securing the service.

Information is shared only where reasonably necessary with service providers, carriers, insurers, payment providers, professional advisers or public authorities. Website hosting and supporting services may process information outside the United Kingdom; where required, appropriate transfer safeguards are used.

Personal information is not sold. The current website does not use third-party advertising or analytics cookies and does not make automated decisions about visitors.

Information is retained only for as long as reasonably necessary for the enquiry or transaction and for applicable legal, accounting, licensing, dispute and security requirements. Different records may therefore be kept for different periods.

The website uses an essential signed session cookie for security. It is not used for advertising. No optional analytics or marketing cookies are currently set by the website.

Depending on the circumstances, you may have rights to access, correct, erase or restrict personal information, to object to its use, or to receive certain information in a portable form. Where processing relies on consent, consent may be withdrawn at any time without affecting earlier processing.

Contact us to exercise a right or raise a concern. You may also complain to the UK Information Commissioner's Office.